Goodwill NWO Retail Store Audit Checklist

This Goodwill of Northwest Ohio retail store audit helps locations uphold standards across operations and merchandising. Use it to review parking lot and foyer cleanliness, sales floor condition, textile sizing and quality, housewares and furniture quality, creative displays, approved signage and price signs, correct use of date codes, and individual item pricing. Verify monthly fire extinguisher checks, dressing rooms and restrooms cleanliness, up to date corporate memos, and working interior and exterior lighting. Assess office, backroom, and break room readiness, production efficiency, clear processing aisles, customer greeting and service, dress code compliance, employee parking, safe procedures and change fund, and accurate goal boards. Include checks for potential stashes, Shopgoodwill item handling, secure exterior doors, and overall condition. Supports setting audit frequency based on scores to achieve and maintain 90 percent or better.