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Goodwill Store Audit Checklist 2023

by Jessica veneman, from the Community

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This Goodwill store audit checklist helps retail teams assess customer service, sales floor presentation, and backroom production for a consistent, high‑quality shopper and donor experience. Review greeting standards, uniforms, restroom cleanliness, signage, housekeeping, merchandising, and pricing. Inspect production areas for organization, equipment use, donation intake, quality control, and rotation calendars. Verify administrative controls including sales budgets, cash handling logs, staffing schedules, returns, recall binders, and safety procedures. Use this template to streamline inspections, track compliance, and drive store performance.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.