Template

2023 Goodwill Store Audit Checklist

by Jessica veneman, from the Community

Use this 2023 Goodwill store audit checklist to evaluate retail operations across customer service, sales floor presentation, merchandising and cleanliness, production room organization, donor drive-thru experience, pricing and markdowns, safety procedures for sharps and broken glass, and administrative controls like cash logs, scheduling, returns, and compliance. Standardize inspections, track goals, and improve store performance and donor satisfaction.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Goodwill Store Audit Checklist 2023
This Goodwill store audit checklist helps retail teams assess customer service, sales floor presentation, and backroom production for a consistent, high‑quality shopper and donor experience. Review greeting standards, uniforms, restroom cleanliness, signage, housekeeping, merchandising, and pricing. Inspect production areas for organization, equipment use, donation intake, quality control, and rotation calendars. Verify administrative controls including sales budgets, cash handling logs, staffing schedules, returns, recall binders, and safety procedures. Use this template to streamline inspections, track compliance, and drive store performance.
by Jessica veneman, from the Community
Downloads: 0
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Template
2024 Goodwill North Florida Store Audit Checklist
Evaluate retail performance across customer service, sales floor, production, administration, and loss prevention for Goodwill North Florida stores. This comprehensive store audit covers cleanliness, signage, merchandising, aisle safety, pricing, register standards, donor drive-through, backroom processes, staffing goals, cash handling, logs, and policy compliance. Use it to track weekly goals, identify issues, and ensure a safe, efficient, and mission-aligned shopping experience.
by Rebecca Gill, from the Community
Downloads: 10+
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Template
Goodwill Store Audit Checklist
Use this area store inspection checklist for Goodwill Industries Big Bend to standardize monthly audits across locations. Sections cover first impression and parking lot conditions, sales floor merchandising, markdowns and signage, production room setup and flow, e commerce and ShopGoodwill procedures, donor and customer service, housekeeping and facilities, IT issues and equipment, security and cash handling, human resources compliance, and quotas and performance metrics. Ideal for area managers to verify cleanliness, safety, compliance, and operational excellence.
by Lisa Gartner, from the Community
Downloads: 10+
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Template
2019 Goodwill Store Audit
This document presents a detailed audit template designed for Goodwill retail stores, encompassing four major operational areas: customer service, sales floor management, production processes, and administrative duties. The audit checklist evaluates essential aspects including customer greeting protocols, store cleanliness, merchandise quality, pricing accuracy, donor relations, safety procedures, and administrative compliance. It ensures stores maintain high operational standards, proper inventory management, and excellent customer service while adhering to Goodwill's policies and procedures. The template includes verification points for staff performance, facility maintenance, financial accuracy, and safety protocols, serving as a comprehensive tool for store managers and auditors to maintain consistent quality across Goodwill locations.
by Jessica veneman, from the Community
Downloads: 60+
Get

Goodwill Store Audit Checklist 2023

This Goodwill store audit checklist helps retail teams assess customer service, sales floor presentation, and backroom production for a consistent, high‑quality shopper and donor experience. Review greeting standards, uniforms, restroom cleanliness, signage, housekeeping, merchandising, and pricing. Inspect production areas for organization, equipment use, donation intake, quality control, and rotation calendars. Verify administrative controls including sales budgets, cash handling logs, staffing schedules, returns, recall binders, and safety procedures. Use this template to streamline inspections, track compliance, and drive store performance.

by Jessica veneman, from the Community

Get

Template

2024 Goodwill North Florida Store Audit Checklist

Evaluate retail performance across customer service, sales floor, production, administration, and loss prevention for Goodwill North Florida stores. This comprehensive store audit covers cleanliness, signage, merchandising, aisle safety, pricing, register standards, donor drive-through, backroom processes, staffing goals, cash handling, logs, and policy compliance. Use it to track weekly goals, identify issues, and ensure a safe, efficient, and mission-aligned shopping experience.

by Rebecca Gill, from the Community

10+

Get

Template

Goodwill Store Audit Checklist

Use this area store inspection checklist for Goodwill Industries Big Bend to standardize monthly audits across locations. Sections cover first impression and parking lot conditions, sales floor merchandising, markdowns and signage, production room setup and flow, e commerce and ShopGoodwill procedures, donor and customer service, housekeeping and facilities, IT issues and equipment, security and cash handling, human resources compliance, and quotas and performance metrics. Ideal for area managers to verify cleanliness, safety, compliance, and operational excellence.

by Lisa Gartner, from the Community

10+

Get

Template

2019 Goodwill Store Audit

This document presents a detailed audit template designed for Goodwill retail stores, encompassing four major operational areas: customer service, sales floor management, production processes, and administrative duties. The audit checklist evaluates essential aspects including customer greeting protocols, store cleanliness, merchandise quality, pricing accuracy, donor relations, safety procedures, and administrative compliance. It ensures stores maintain high operational standards, proper inventory management, and excellent customer service while adhering to Goodwill's policies and procedures. The template includes verification points for staff performance, facility maintenance, financial accuracy, and safety protocols, serving as a comprehensive tool for store managers and auditors to maintain consistent quality across Goodwill locations.

by Jessica veneman, from the Community

60+

Get

2023 Goodwill Store Audit Checklist

About author

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