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Recreación y Kids Club: Auditoría de Calidad

by Inspectors Marriott, from the Community

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Plantilla en español para auditar la calidad del área de Recreación y Kids Club en hoteles. Incluye briefing diario, Service Excellence, tablero de calidad, asistencia y juntas, limpieza y condiciones de áreas y equipo. Evalúa apariencia y conducta del staff (regla 15/5, saludo, uso del nombre, cierre), fraseología telefónica y preguntas para conectar. Verifica conocimiento de instalaciones y horarios, proceso LEARN, seguridad infantil, certificación en primeros auxilios, control y entrega de toallas, actividades según pizarrón y amenidades en alberca conforme al calendario.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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