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Auditoría de calidad para ama de llaves

by Inspectors Marriott, from the Community

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Plantilla de auditoría de calidad para ama de llaves en hoteles. Incluye verificación de comunicación y capacitación del personal, cumplimiento de estándares de servicio, uso de la regla 15 5, proceso LEARN, protocolo telefónico y conocimiento de instalaciones. Cubre limpieza de áreas públicas y habitaciones, orden y condiciones del área y equipo, así como revisión de amenidades completas y lockers. Ideal para evaluar desempeño, estandarizar procedimientos y elevar la experiencia del huésped con un enfoque consistente en servicio y calidad.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Checklist de ama de llaves: auditoría de calidad hotelera | Free Template