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Prevención y Auditoría de Calidad Hotelera

by Inspectors Marriott, from the Community

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Checklist de prevención y auditoría de calidad para hoteles que evalúa comunicación interna, entrenamientos y reconocimientos, limpieza y orden de áreas, apariencia y protocolo del personal (regla 15/5, uso del nombre del huésped, cierre de conversación), atención telefónica, conocimiento de instalaciones, y procedimientos de seguridad (panel contra incendio, salidas de emergencia). Incluye secuencia de servicio en lobby y metas GSS.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.