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Auditoría de Calidad para Banquetes

by Inspectors Marriott, from the Community

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Plantilla de auditoría para banquetes orientada a hoteles y eventos. Evalúa comunicación y entrenamiento del equipo, estándares de Service Excellence, apariencia y protocolo 15/5, uso del proceso LEARN, atención telefónica y trato al huésped. Incluye verificación de montaje según BEO (mesas, sillas, audiovisual y buffet), limpieza, orden, loza y mantelería, así como desempeño del staff durante el evento y seguimiento de métricas GSS. Úsela para estandarizar procesos y elevar la calidad del servicio de banquetes.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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