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Auditoría de Calidad para Restaurantes

by Inspectors Marriott, from the Community

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Esta plantilla de auditoría para restaurantes orientada a operación hotelera ayuda a evaluar briefing departamental, Service Excellence, limpieza, orden y condiciones del área y equipo. Incluye criterios de apariencia del personal, protocolo 15/5, lenguaje y frases de bienvenida y cierre, uso del nombre del huésped y proceso LEARN. Detalla secuencias de hostess y mesero, tiempos de servicio como bebidas en 3 minutos y alimentos en 15 minutos, conocimiento del menú, refills y retiro de platillos. Verifica mantelería, loza, cristalería y menús, así como registros de entrenamiento, juntas y reconocimientos. Ideal para estandarizar la experiencia y elevar la satisfacción del huésped.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.