SafetyCulture iAuditor

Digital Investigation Report Templates

Gather evidence and document investigative interviews easily from your mobile device

Published 21 Oct 2021

What is an Investigation Report?

An investigation report is a document that details the findings of an investigation as soon as a formal complaint is filed or an incident occurs. This is where investigators record the issues of the matter, analyze the evidence, and formulate a conclusion. It is impartial and based on evidence, not on the opinions of an investigator or the parties involved.

investigation report investigation template for incidents
investigation report for accidents investigation reporting example

What is the Purpose of an Investigation Report?

An investigation report is important because it is used to to provide decision-makers with the facts needed to determine a course of action. Investigation reports also aim to ensure that a case undergoes a timely, complete, and accurate investigation, including workplace incidents.

This article features the following:

What Should be Included in an Investigation Report?

The accurateness of an investigation report lies in its structure. The structure allows reports to be consistent, and reduces the time and effort spent in preparing and writing the report. A good investigation report should include the following:

  • Information that identifies the case – this refers to case specific information like the party conducting the investigation, the assigned investigator’s name, case number, and the dates that the case was created and completed (if applicable).
  • Information about the subject & referral source – an investigation report will either have both these sections or one over the other. Take note that, subject refers to the accused and referral source refers to the complainant. Nonetheless, both will cover the same information which is name, e-mail, contact information, office location, department and job title.
  • Allegation details – This section indicates what type of allegations it is. Is it a case of a complaint, violation, incident, or an accident. This section should contain details of the initial complaint such as evidence, and interview statements asking what happened, when and where it occurred, and who the victim is and how it was received.
  • Conclusion – After going through case notes, and analyzing claims and evidence, the investigator will then formulate a conclusion and indicate whether the case is substantiated, unsubstantiated, or inconclusive.

Preview and download an Investigation Report Template here.

How To Write An Investigation Report

An investigation is a step-by-step method for determining facts about an issue or incident. Without proper documentation via an official investigative report, however, one cannot present a clear picture of what happened. To ensure that all facts, testimonials and evidence are collated for later analysis, an investigator should follow three essential steps.

Step1: Start With What You Know

The investigator should record the information about the subject (respondent or accused person) and the details of the complaint. Take note of specific descriptions such as times, dates, and locations to further clarify the issues of the matter.

Example: Alicia Bates alleges that Clark Nichols, a payroll clerk, has been falsifying his timesheet. Alicia says that she noticed a discrepancy when she reviewed the timesheets in preparation for the January 2019 payroll. On February 4, Alicia required Clark to explain in writing said discrepancies and saw that it did not align with the hours that he reported.

Step 2: Make Sense of What You Have

Evidence analysis can substantiate claims from either party. The investigator should gather physical evidence such as footage, email records, documents or papers, physical objects, etc. and document investigative interviews. These should then be analyzed to identify the relevant facts, assess the credibility of disputed facts, and dismiss irrelevant facts.

Example: CCTV footage shows that Clark was not in the office during the times he reported in his timesheet. I interviewed Clark on February 11, and he denied the allegations. He said that he would start as early as 4 AM sometimes and go to a local fast food chain for breakfast by 8 AM, which he argued explained his absence. Clark sought the assistance of a fellow payroll clerk, Alfred Mariano, to cover up his conduct. I interviewed Alfred on February 12, and he said that he usually sees Clark in the office after their lunch break.

Step 3: Formulate a Conclusion

State the conclusion reached based on the facts and supporting evidence. At the end of the report, the investigator should indicate whether the matter is substantiated, unsubstantiated, or inconclusive.

Example: There is clear evidence to prove that the subject falsified his timesheet, a violation of the Company Code of Conduct Section 3. Therefore, the complaint is substantiated.

4 Benefits of Using iAuditor for Investigation Reports

Evidence documentation and creating investigation reports using pen and paper can be time-consuming and burdensome. Investigators can use iAuditor, the world’s leading inspection software, and take advantage of these benefits:

  • Easily document physical evidence and investigative interviews
    Investigators can capture and annotate photos during the investigation. Save time by organizing recorded witness statements and collected evidence within the iAuditor mobile app!
  • Automatically generate reports
    The moment you complete an investigation, the investigation report is readily available in various formats such as PDF, DOC, etc. Submit the report to decision-makers for immediate action based on findings!
  • Unlimited storage and data security
    All your data are automatically saved online. Store unlimited investigation reports in the cloud and create or customize your own investigation report templates!
  • Access anytime, anywhere
    Consolidate your case notes on your mobile device to ensure that no detail is overlooked during the investigation. Investigators can edit and update investigation reports in real-time!

SafetyCulture Content Specialist

Shine Colcol

Shine Colcol is a content writer and researcher for SafetyCulture since 2019, mostly covering topics about health and safety, environmental, and operations management. She is passionate in empowering teams to build a culture of continuous improvement through well-researched and engaging content. Her experience in cross-industry digital publishing help enrich the quality of information in her articles.

Shine Colcol is a content writer and researcher for SafetyCulture since 2019, mostly covering topics about health and safety, environmental, and operations management. She is passionate in empowering teams to build a culture of continuous improvement through well-researched and engaging content. Her experience in cross-industry digital publishing help enrich the quality of information in her articles.