Top 5 CQC Inspection Checklists

Resolve non-compliance before CQC inspections and gain outstanding ratings

Easily perform comprehensive mock inspections with a mobile app

The Care Quality Commission (CQC) Inspection is a regular check to ensure safe, effective, caring, responsive, and well-led health and social care services across England. The CQC regulates activities in and assigns ratings to hospitals, care homes, and home-care agencies based on the Health and Social Care Act 2008. Failing CQC Inspections may lead to costly fines and litigation, especially when people are harmed or put in danger.

A CQC inspection checklist is a tool used by assurance, compliance, and quality officers to prepare for announced or unannounced regulatory checks every 6-12 months. Utilizing mobile-ready CQC inspection checklists can help easily identify gaps, improve the quality of care, and increase ratings. This article features:

  • 1) exactly what CQC inspectors look at, how they give ratings, and what you should do next;
  • 2) CQC inspection checklist app to easily perform comprehensive mock inspections; and
  • 3) free CQC inspection checklists you can download, customize, and use.

Click here to download free & customizable CQC Inspection Checklists

The CQC inspection focuses on identifying non-compliance, cross-checking observations against other evidence such as care plans and training records. CQC inspectors assess health and social care services using the 5 KLOE, deciding where they are appropriate during the 2 to 5-hour CQC inspection. Be ready to address issues concerning the 5 KLOE below:

Safe: “Are people protected from abuse and avoidable harm?”

Effective: “Do people’s care, treatment, and support achieve good outcomes; promote a good quality of life; and is based on the best available evidence?”

Caring: “Does the service involve and treat people with compassion, kindness, dignity, and respect?”

Responsive: “Do services meet people’s needs?”

Well-led: “Do the leadership, management, and governance of the organisation assure the delivery of high-quality and person-centred care, support learning and innovation, and promote an open and fair culture?”

CQC inspectors give a rating for each KLOE of a health and social care facility and an overall rating for specific services. The CQC report details why and how they carried out the inspection, their findings from the inspection, and their judgments. It also describes good practices, concerns, and recommendations to help care providers take action on poor services and improve their ratings.

cqc inspection ratings

Good & Outstanding

CQC inspectors give a rating for each KLOE of a health and social care facility and an overall rating for specific services. The CQC report details why and how they carried out the inspection, their findings from the inspection, and their judgments. It also describes good practices, concerns, and recommendations to help care providers take action on poor services and improve their ratings.

Requires Improvement

If a health and social care service fails to meet one or more of the regulations, the care provider should submit a report which details how they intend to improve their service. Assurance, compliance, and quality officers should identify who will take action and when, make sure the report will be submitted within the 7-28 day deadline, and monitor progress against the report. CQC inspectors may follow up with a visit or a telephone call to confirm the completion of a compliance action.

Inadequate

If the breach of a regulation is more serious or a compliance action has not been effective, CQC inspectors will take enforcement action. According to the CQC enforcement policy, the care provider can appeal or make written representations about any enforcement action. However, they must provide evidence that the health and social service meets regulations during follow-up inspections within 6 months.

CQC Inspection Checklist App

Successfully harnessing new technology improves outcomes for both the care facility and its customers. iAuditor, the world’s most powerful inspection software, can help care providers prepare for CQC inspections by performing on-the-spot mock inspections, identifying gaps in health and social care services, and improving the quality of care. With the iAuditor mobile app, you can:

  • Perform a comprehensive mock CQC inspection on mobile devices. Watch overview video.
  • Capture photo evidence of non-compliance
  • Send real-time notifications for scheduled inspections and/or assigned actions
  • Automatically generate and share CQC reports to members of your organization. Preview sample report.
  • Use for free with small teams. Unlimited reports and storage for premium accounts.
cqc inspection checklist app

Try iAuditor CQC Inspection Checklist App for Free

1. CQC Inspection Checklist

This CQC inspection checklist is based on CQC’s updated assessment framework used in evaluating healthcare services. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector’s visit. This 165-item CQC inspection checklist is categorised according to the 5 KLOE, and can help health or social care facilities to easily:

  1. Determine if care is safe, effective, caring, responsive, and well-led
  2. Take/attach photos of non-compliance with Health and Social Care Regulations
  3. Assign corrective actions in real-time
  4. Complete the CQC inspection checklist with a digital signature
  5. Automatically generate and share CQC reports from the moment you complete an inspection

2. CQC Compliance Checklist

This CQC compliance checklist is built according to the Provider Compliance Assessment by the Care Quality Commission. Use this checklist to easily determine the compliance of a health or social care service to fundamental CQC standards such as Outcome 2 (Regulation 18): Consent to Care and Treatment, Outcome 12 (Regulation 21): Requirements Relating to Workers, and 14 other outcomes.


3. CQC Inspection Template

This customizable CQC inspection template enables health or social care facilities to easily determine their compliance to any of the 16 key essential standards. Simply select the outcome(s) to be inspected and indicate the evidence for compliance such as observation of staff and service users, documentation, and/or speaking to staff, service users, family members, and carers.


4. CQC Assessment - Medicine Management Quality

This CQC assessment aims to evaluate the medicine management quality of a health or social care facility before CQC inspections. Use this CQC assessment to determine compliance to Outcome 9 (Regulation 13) and efficiently inspect clinic rooms, medicine waste bins, and controlled drugs. General questions concerning stock receipts, gas cylinders, and trained staff are also included in this CQC assessment.


5. CQC Checklist - Cleanliness and Infection Control

This CQC checklist is used to ensure proper cleanliness and infection control in all areas of the hospital or care home prior to CQC inspections. Easily determine compliance to Outcome 8 (Regulation 12), improve the overall cleanliness and infection control of the health or social care facility, and assign corrective actions to members of the organisation with this CQC checklist.