This Airport Sell 7 Audit template helps evaluate and coach airport car rental sales performance. It covers greeting and rapport, understanding destination and vehicle familiarity, rental duration, presenting vehicle options and upgrades, offering protection products (CDW or LDW, PAI and PEC, SLP, SLI or EP, RAP), equipment add-ons (GPS, SiriusXM), fuel choices including pre-paid, post-paid and match, and using the closing thank you script. Use it to review consistency, accuracy of pricing, and quality of customer interactions at the rental counter.
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