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HC Sales Audit Checklist

by Jacob Babcock, from the Community

Downloads: 10+
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This HC Sales Audit checklist is designed for car rental locations to evaluate frontline sales performance across the entire rental journey. Review fact-finding questions about traveler needs and rental length, assess upgrade attempts, and track offers such as GPS, pre-paid fuel, and protection packages. Verify that staff walk the lot, present vehicles from highest to lowest, provide personal recommendations, and explain fuel levels and options. Capture objections, responses, and overall comments to identify training opportunities and improve conversion and customer experience.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.