Template

Airport Branch Operations Evaluation Checklist

by Justin Steckelberg, from the Community

20+

This checklist supports airport car rental branch evaluations across cleanliness, technology, vehicle readiness, safety and customer service. Verify adherence to sales flow, product offerings, and fuel replacement prompts. Track SQi, training progression, schedules, and daily game plans. Assess wash bay condition, dress code, and use of QSP for performance. Use it to identify gaps and standardize operations for Group 63 airport expectations.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
GP 63 Home City Branch Evaluation FY18 19
This GP 63 Home City branch evaluation checklist supports car rental locations in auditing daily operations and customer experience. It covers branch cleanliness and organization, workstation and device readiness, vehicle presentation standards, dress code, and wash bay upkeep. It prompts checks for safety and privacy practices such as firearm screening and clearing customer data from Bluetooth. Teams review SQI awareness, consistent use of sales flow and product packaging, and customer service behaviors including greeting and enthusiasm. Managers assess trainee metrics, qualification status, roadmap progress, scheduling and lunch plans, CDM completion targets, marketing cadence, and cost controls such as maintaining BUGS under 15 dollars per car.
by Justin Steckelberg, from the Community
Downloads: 20+
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Template
ARM Branch Evaluation Checklist FY 2018
Use this ARM Branch Evaluation checklist to assess car rental branch operations and customer experience. It covers SQi performance, CARE calls, Rental Ready and Priority Pass processes, LaunchPad usage, cleanliness and lot presentation, staff friendliness and professional standards, timeliness and queue management, Great Return behaviors, revenue tracking with goal boards and BMI posting, Dash Manager planning, morning huddles, and real time ticket by ticket sales coaching. Apply it to standardize audits, coach teams, and improve branch results.
by Joseph Shubinsky, from the Community
Downloads: 20+
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Template
Operations Branch Report Checklist
Use this Operations Branch Report to review store presentation, cleanliness, outside signage and banners, in store music or sounds, and customer service standards. Capture branch grading, team member feedback on stationery and other needs, and additional comments. The checklist helps managers standardize branch evaluations, record evidence on mobile, and track follow ups to improve retail operations and customer experience.
by Rabie Ghazal, from the Community
Downloads: 0
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Template
Operations Branch Report Template
Use this Operations Branch Report template to standardize daily and weekly branch reviews. Record branch details and date, assess cleanliness and organization, review cashier area and drawers, inspect store sections and merchandising, check exterior signage and banners, note music and ambience, grade the branch, and capture general information, customer service observations, and team feedback. Add additional comments and follow-ups to drive consistency and accountability across locations.
by Rabie Ghazal, from the Community
Downloads: 0
Get

GP 63 Home City Branch Evaluation FY18 19

This GP 63 Home City branch evaluation checklist supports car rental locations in auditing daily operations and customer experience. It covers branch cleanliness and organization, workstation and device readiness, vehicle presentation standards, dress code, and wash bay upkeep. It prompts checks for safety and privacy practices such as firearm screening and clearing customer data from Bluetooth. Teams review SQI awareness, consistent use of sales flow and product packaging, and customer service behaviors including greeting and enthusiasm. Managers assess trainee metrics, qualification status, roadmap progress, scheduling and lunch plans, CDM completion targets, marketing cadence, and cost controls such as maintaining BUGS under 15 dollars per car.

by Justin Steckelberg, from the Community

20+

Get

Template

ARM Branch Evaluation Checklist FY 2018

Use this ARM Branch Evaluation checklist to assess car rental branch operations and customer experience. It covers SQi performance, CARE calls, Rental Ready and Priority Pass processes, LaunchPad usage, cleanliness and lot presentation, staff friendliness and professional standards, timeliness and queue management, Great Return behaviors, revenue tracking with goal boards and BMI posting, Dash Manager planning, morning huddles, and real time ticket by ticket sales coaching. Apply it to standardize audits, coach teams, and improve branch results.

by Joseph Shubinsky, from the Community

20+

Get

Template

Operations Branch Report Checklist

Use this Operations Branch Report to review store presentation, cleanliness, outside signage and banners, in store music or sounds, and customer service standards. Capture branch grading, team member feedback on stationery and other needs, and additional comments. The checklist helps managers standardize branch evaluations, record evidence on mobile, and track follow ups to improve retail operations and customer experience.

by Rabie Ghazal, from the Community

Get

Template

Operations Branch Report Template

Use this Operations Branch Report template to standardize daily and weekly branch reviews. Record branch details and date, assess cleanliness and organization, review cashier area and drawers, inspect store sections and merchandising, check exterior signage and banners, note music and ambience, grade the branch, and capture general information, customer service observations, and team feedback. Add additional comments and follow-ups to drive consistency and accountability across locations.

by Rabie Ghazal, from the Community

Get

Airport Branch Operations Evaluation Checklist

About author

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GP 63 Home City Branch Evaluation FY18 19

ARM Branch Evaluation Checklist FY 2018

Operations Branch Report Checklist

Operations Branch Report Template

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GP 63 Home City Branch Evaluation FY18 19

ARM Branch Evaluation Checklist FY 2018

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Operations Branch Report Template