Template

General Airport Returns Checklist

by BZN, from the Community

10+

Use this General Airport Returns checklist to manage car rental drop-offs at airport counters. Record the last eight of VIN and vehicle mileage, confirm fuel level, note any damage, add comments and media, and collect signatures. Capture the customer receipt preference email, pickup at counter, or none, gather email when provided, and confirm satisfaction. Standardize returns and speed up handovers.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Stock and Site Returns Checklist
Use this stock and site returns form to capture item details, stock codes, quantities, known defects, and components before returning items to inventory. Attach photos of defects, confirm completeness, and log signatures to verify accountability. Ideal for retail stores, warehouses, and field teams managing stock movements, reverse logistics, and asset returns. Standardize returns, reduce errors, and speed up inventory reconciliation.
by ParkingEye Ltd, from the Community
Downloads: 40+
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Template
Airport Branch Operations Evaluation Checklist
This checklist supports airport car rental branch evaluations across cleanliness, technology, vehicle readiness, safety and customer service. Verify adherence to sales flow, product offerings, and fuel replacement prompts. Track SQi, training progression, schedules, and daily game plans. Assess wash bay condition, dress code, and use of QSP for performance. Use it to identify gaps and standardize operations for Group 63 airport expectations.
by Justin Steckelberg, from the Community
Downloads: 20+
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Template
Airport Sell 7 Audit Checklist
This Airport Sell 7 Audit template helps evaluate and coach airport car rental sales performance. It covers greeting and rapport, understanding destination and vehicle familiarity, rental duration, presenting vehicle options and upgrades, offering protection products (CDW or LDW, PAI and PEC, SLP, SLI or EP, RAP), equipment add-ons (GPS, SiriusXM), fuel choices including pre-paid, post-paid and match, and using the closing thank you script. Use it to review consistency, accuracy of pricing, and quality of customer interactions at the rental counter.
by Kasey Haugan, from the Community
Downloads: 0
Get
Template
Airport Facility Audit Checklist
This airport facility audit checklist is designed for car rental operations based at airports. It guides site leads through a structured review of counter and computer cleanliness, restrooms and back-office access, interior and exterior signage, lobby and window presentation, exterior customer areas including lots and ready lines, and the Emerald Club experience. It also covers customer service booths, vehicle presentation areas, lot security, exit signage, and exit booths equipped with functioning scanners. Suitable for brands such as Enterprise, Alamo, and National, the checklist helps maintain consistent standards of safety, cleanliness, and customer experience across airport locations.
by Raymond Arriola, from the Community
Downloads: 10+
Get

Stock and Site Returns Checklist

Use this stock and site returns form to capture item details, stock codes, quantities, known defects, and components before returning items to inventory. Attach photos of defects, confirm completeness, and log signatures to verify accountability. Ideal for retail stores, warehouses, and field teams managing stock movements, reverse logistics, and asset returns. Standardize returns, reduce errors, and speed up inventory reconciliation.

by ParkingEye Ltd, from the Community

40+

Get

Template

Airport Branch Operations Evaluation Checklist

This checklist supports airport car rental branch evaluations across cleanliness, technology, vehicle readiness, safety and customer service. Verify adherence to sales flow, product offerings, and fuel replacement prompts. Track SQi, training progression, schedules, and daily game plans. Assess wash bay condition, dress code, and use of QSP for performance. Use it to identify gaps and standardize operations for Group 63 airport expectations.

by Justin Steckelberg, from the Community

20+

Get

Template

Airport Sell 7 Audit Checklist

This Airport Sell 7 Audit template helps evaluate and coach airport car rental sales performance. It covers greeting and rapport, understanding destination and vehicle familiarity, rental duration, presenting vehicle options and upgrades, offering protection products (CDW or LDW, PAI and PEC, SLP, SLI or EP, RAP), equipment add-ons (GPS, SiriusXM), fuel choices including pre-paid, post-paid and match, and using the closing thank you script. Use it to review consistency, accuracy of pricing, and quality of customer interactions at the rental counter.

by Kasey Haugan, from the Community

Get

Template

Airport Facility Audit Checklist

This airport facility audit checklist is designed for car rental operations based at airports. It guides site leads through a structured review of counter and computer cleanliness, restrooms and back-office access, interior and exterior signage, lobby and window presentation, exterior customer areas including lots and ready lines, and the Emerald Club experience. It also covers customer service booths, vehicle presentation areas, lot security, exit signage, and exit booths equipped with functioning scanners. Suitable for brands such as Enterprise, Alamo, and National, the checklist helps maintain consistent standards of safety, cleanliness, and customer experience across airport locations.

by Raymond Arriola, from the Community

10+

Get

General Airport Returns Checklist

About author

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Stock and Site Returns Checklist

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