Template

Senior Management Checks Template

by Operations Manager, from the Community

10+

This Senior Management Checks template supports routine walkthroughs of leisure and recreation facilities, including pools, gyms, studios, halls, and offices. Review cleanliness, safety, access control, and customer areas such as reception, changing rooms, sauna, and steam room. Capture issues across corridors, stairwells, pitches, and courts, and verify equipment, signage, and housekeeping. Use it to standardize inspections, document findings with dates and signatures, and improve compliance and operations.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Senior Management Inspection Checklist
This senior management inspection checklist helps leaders conduct comprehensive walk throughs of multi area facilities such as leisure centers and gyms. Sections cover external areas, car parks, reception, studios, creche, squash courts, dry and wet change rooms, pools and surrounds, first aid room and stock, gyms and corridors, toilets, viewing areas, outdoor pitches, tennis courts, and equipment. It prompts checks for fire hazards, housekeeping, access routes, security, and lifesaving equipment including defibrillator status. Use it to standardize audits, record findings, assign follow ups, and drive continuous improvement. Customize to suit your site and regulatory needs.
by Lucie Barnes, from the Community
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Template
Customer Experience Audit Checklist
Evaluate the end-to-end customer journey in gyms and leisure centers with this audit checklist. Sections cover car parks and external areas, reception and circulation spaces, toilets and changing rooms, studios and gyms, sports halls, tennis courts and artificial pitches. Assess cleanliness, maintenance, signage, lighting, equipment condition, and temperature control. Review staff presentation and service, queue management, access control, policies and rules, marketing materials, online presence, retention practices, and fitness services and classes. Use findings to improve standards and customer satisfaction.
by Alex Norris, from the Community
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Template
Customer Experience Audit
This customer experience audit checklist helps gyms and leisure centers evaluate every stage of the guest journey and site presentation. It covers car parks, external building condition, reception operations, circulation areas, toilets and changing rooms, and activity spaces including studios, gyms, sports halls, tennis courts, artificial pitches, and more. Criteria include cleanliness, maintenance, signage and brand standards, lighting, equipment condition, air conditioning, accessibility, and safety. It also reviews customer service at reception, policies and rules visibility, marketing and branding, online presence and listings, and retention processes such as complaint follow up. Use this tool to standardize audits, improve service quality, and drive member satisfaction and retention.
by Alex Norris, from the Community
Downloads: 10+
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Template
Daily Facility Open and Close Checklist
A comprehensive daily facility open and close checklist designed for leisure and fitness venues such as gyms, pools, studios, and reception areas. It covers safety and readiness checks across reception and offices, staff rooms, male, female, and disabled changing rooms, disabled lift, poolside and sauna, gym and functional rooms, studios, stairwells, outside areas, and the pool plant room. Key verifications include AED rescue readiness, fire and panic alarm status, unobstructed and working fire exits, cleanliness and facility standards, maintenance defects with follow up actions and photo capture, fridge temperatures below 5 degrees, and overall health and safety compliance before opening to members and staff.
by Dan Flippance, from the Community
Downloads: 10+
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Senior Management Checks Template

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