Esta plantilla de servicios en tienda para el área de sistemas está diseñada para gestionar soporte técnico en sitio. Permite registrar folio de servicio, tienda y zona, ingeniero a cargo, hora de llegada y salida, y recopilar firma. Incluye una encuesta para evaluar el proceso de reporte, la retroalimentación recibida, la atención del ingeniero en campo y telefónico, el registro en 872 y la imagen del personal. Úsala para estandarizar visitas, medir la satisfacción y mejorar la calidad del soporte.
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