Encuesta de satisfacción del cliente en entregas
by Walter Ferman, from the Community
Esta plantilla de encuesta de satisfacción del cliente se centra en la experiencia de entrega. Permite registrar ubicación, fecha y firma del cliente, y evaluar la atención del personal de entregas, el cumplimiento de los tiempos, la conformidad del pedido, las condiciones en que se recibe el producto y la eficiencia del servicio. Incluye una pregunta de recomendación y una calificación general del servicio para obtener una visión completa de la calidad percibida. Úsala para identificar áreas de mejora en tu logística de última milla y elevar la experiencia del cliente en cada entrega.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.