Encuesta NPS de satisfacción del cliente
by Katherine Ramirez, from the Community
Optimiza la medición de la experiencia del cliente con esta plantilla de encuesta NPS. Incluye preguntas para valorar la probabilidad de recomendar tu producto y tu empresa en una escala de 0 a 10, más campos para comentarios abiertos que revelan oportunidades de mejora. También permite recopilar datos básicos del cliente, como nombre, género, edad y estado civil, así como firma opcional. Úsala para identificar detractores, pasivos y promotores, priorizar acciones y elevar la satisfacción del cliente en tus productos y servicios.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.