Utiliza esta plantilla de encuesta de satisfacción del cliente para medir la experiencia de tus clientes tras un servicio o proyecto. Incluye valoración de 0 a 4 para rapidez de respuesta a solicitudes y ofertas, cumplimiento de plazos y calidad de la intervención del personal técnico. Integra también una pregunta NPS de 0 a 10 para conocer la probabilidad de recomendación, así como campos para comentarios, acciones inmediatas y registro de acciones correctivas o preventivas. Captura datos del cliente como número de obra, departamento, fecha y firma. Personaliza las preguntas según tu sector y comparte fácilmente para recopilar feedback accionable.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.