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Encuesta de Satisfacción del Cliente

by Sandra Masriera, from the Community

Downloads: 30+
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Utiliza esta plantilla de encuesta de satisfacción del cliente para medir la experiencia de tus clientes tras un servicio o proyecto. Incluye valoración de 0 a 4 para rapidez de respuesta a solicitudes y ofertas, cumplimiento de plazos y calidad de la intervención del personal técnico. Integra también una pregunta NPS de 0 a 10 para conocer la probabilidad de recomendación, así como campos para comentarios, acciones inmediatas y registro de acciones correctivas o preventivas. Captura datos del cliente como número de obra, departamento, fecha y firma. Personaliza las preguntas según tu sector y comparte fácilmente para recopilar feedback accionable.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.