Westin Brand and Bonvoy Knowledge Checklist
by Nancy Beckley, from the Community
This training checklist evaluates associate knowledge of the Westin brand and the Marriott Bonvoy loyalty program. It covers recognition of the five Bonvoy membership tiers and their key benefits, plus familiarity with core Westin programs such as Heavenly Bed and Bath, Gear Lending, WestinWORKOUT, RunWestin, Westin Weekend, and family offerings. Use it to verify front-of-house readiness, elevate guest service, and ensure consistent brand standards across hotel operations.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
