JITB Chili Cheeseburger Combo Build in a Box
by lucy wilcox, from the Community
This Jack in the Box Build in a Box checklist supports a mystery shop and operational review for the Chili Cheeseburger Combo and related items. It guides evaluators through drive-thru timing, greeting and upsell behavior, order accuracy, packaging, and final farewell. Product checks include chili coverage, bun toast, fry quality and salting, French toast sticks, coffee labeling, and correctness of sides and utensils. BOH follow-ups cover oil quality, toaster settings, hold times, staging, and equipment temperatures, along with job aids, POP, cleanliness, staffing, training completion, and forecasting. Stopwatch fields capture OTD metrics, and the form concludes with observations and sign off.
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