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Jack in the Box Drive-Thru Mystery Shop Checklist

by lucy wilcox, from the Community

Downloads: 20+
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This Jack in the Box drive-thru mystery shop checklist guides evaluators through a complete visit, from ordering specific LTO items to timing each stage at the speaker and window. It covers greetings, upselling, order accuracy, bagging, and farewell standards. Follow-ups include back-of-house checks for fry quality, hold times, equipment settings, and staging procedures. The form also reviews POP placement, cleanliness of the drive-thru and dining areas, staffing readiness, and training completion. Use this tool to verify speed of service, food quality, and guest experience across the restaurant.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.