Jack in the Box Drive-Thru Observation Checklist
by Christopher Soto, from the Community
This Jack in the Box observation checklist supports quick service restaurant evaluations focused on new menu items and guest experience. Use it to assess drive-thru greeting, upselling, order confirmation, payment handling, and speed of service targets. Verify LTO execution for the Southwest Cheddar Cheeseburger, Tiny Tacos, and Mocha Iced Coffee, including assembly, temperatures, bun toasting, sauces, fries salting, and oil quality. Inspect cleanliness of the drive-thru, dining room, and restrooms, and confirm training materials and staffing meet standards. Record window times, product accuracy, and any recognition or corrective actions observed during the shop.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.