JIB Quick Self Assessment for Drive-Thru Speed
by Moeez Khan, from the Community
This quick self assessment template helps restaurant teams evaluate drive-thru performance across greeting, order confirmation, window interactions, order-to-delivery timing, and accuracy. Use it to time multiple cars, verify headset and menu board function, review staffing and workstation readiness, and observe PIC leadership. Capture window and OTD times, verify condiments, receipts, and special requests, identify bottlenecks, and summarize rush readiness and build-to execution. Finish with an action plan, training needs, and a follow-up schedule to improve speed, quality, and guest satisfaction.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
