Forbes Internal Audit: Departure Service
by Evgeniya Kryukova, from the Community
This internal audit checklist helps hospitality teams evaluate guest departure service against Forbes Travel Guide standards. Review staff etiquette, professionalism, and communication; verify accurate, easy-to-read folios with no unexpected charges; ensure prompt bellman response, secure and seamless luggage handling, and proactive transport support. Confirm folio review options (digital or printed), timely emailed folios when requested, and quick resolution of posting errors. Use this tool to deliver a smooth, timely checkout and a gracious farewell.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
