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Departure Service Checklist

by Ana Yerzhanova, from the Community

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This hotel departure service checklist helps front office and bell staff deliver a seamless farewell experience. It covers professional conduct, guest courtesy, clear communication, and attentive service. Operational steps include timely bellman assistance, secure and proactive luggage handling, folio review and accuracy, prompt corrections to posting errors, and rapid email delivery if requested. It reinforces uniform standards, eye contact, and gracious closing remarks, and encourages anticipatory support such as confirming transport needs and luggage counts to ensure an efficient, memorable departure.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.