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Hotel Departure Standards Checklist

by Crisdean Porciani, from the Community

Downloads: 10+
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This hotel departure standards checklist supports consistent, high‑quality guest checkout. It covers timely luggage collection, courteous acknowledgement at the desk, professional demeanor, and personalized service. Steps include clarifying payment, providing accurate and readable folios, resolving posting errors promptly, and thanking the guest. It emphasizes seamless communication among staff, secure luggage handling, and proactive transport assistance. Sustainability prompts include reducing paper use and promoting electric or hybrid transfer options where available. The checklist also notes email folios within one hour when requested and maintaining clean, well‑fitted uniforms and professional posture throughout.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.