Use this AUART 2024 Departure Service checklist to evaluate end-of-stay guest interactions and hotel operations. Review staff professionalism, clear communication, eye contact, and personalized service. Audit bellman response times, secure and seamless luggage handling, and courteous transportation coordination. Confirm accurate, easy-to-read folios, quick resolution of posting errors, transparent charges, and efficient settlement within five minutes. Encourage paper reduction while offering printed or emailed folios delivered promptly.
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