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Checklist do Concierge - Turno Intermediário

by Rafael chaves, from the Community

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Checklist prático para concierges no turno intermediário em hotéis. Abrange passagem de turno, verificação de telefones e logbook, conferência de lista de hóspedes, reservas do dia e do dia seguinte, planilha de transfers, e-mails e pendências, sistema de reservas, demandas de WhatsApp e requisições da recepção. Inclui envio de pesquisa de satisfação, checagem de observações de reservas dos próximos dias e preparação de cartões de boas-vindas. Ideal para padronizar processos, melhorar a comunicação e garantir excelência no atendimento ao hóspede.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Checklist do Concierge - Turno Intermediário Hotel | Free Template