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Checklist de Responsabilidades do Concierge Noturno

by Rafael chaves, from the Community

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Este checklist orienta as responsabilidades do concierge no turno da noite em operações hoteleiras. Inclui verificação de telefones e e-mails, conferência de reservas no Tagme, checagem de fichas e valores de diárias, lançamento de consumos de frigobar no PDV e planilha, auditorias e relatórios, atualização de logbook, impressão de SLIPs e vouchers, controle de terceiros e envio de planilhas periódicas. Também cobre rondas, iluminação, organização de recepção, passagem de turno e comunicação com a gerência. Ideal para padronizar rotinas e garantir eficiência e conformidade no front desk noturno.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.