Modelo de checklist para operações de Front Office no turno da manhã em hotelaria. Inclui rotinas de check-in e check-out, conferência de cofre, relatórios de segurança, bloqueio de apartamentos, análise de no-shows e due outs, bucket check, gestão de VIPs e kits de boas-vindas IHG, concierge, acompanhamento de grupos, e controles diários como HeartBeat, upsell, materiais e notas de A&B. Ideal para padronizar processos e treinar equipes na recepção.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.