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Express Training 2.0: Drive-Thru Service Checklist

by Tim Chandler, from the Community

Downloads: 20+
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Express Training 2.0 is a drive-thru service checklist for quick service restaurants. It focuses on greeting guests quickly, using scripts and power words, upselling combos and items, repeating orders at key moments, delivering food within four minutes, and ensuring complete order accuracy. The checklist also covers food quality, freshness of fries and ancillary items, inclusion of napkins and condiments, and cleanliness of the drive-thru area. Use it to coach teams, capture in moment feedback, and improve guest satisfaction, speed of service, and sales.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .