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2018 OSA Drive-Thru Audit Checklist

by Ann Cook, from the Community

Downloads: 10+
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This 2018 OSA Drive-Thru Operational Service Audit checklist helps quick service restaurants evaluate drive-thru performance and guest experience. Assess greeting and upsell, order confirmation and accuracy, speed of service, food freshness and packaging, exterior and lane cleanliness, equipment function, and cash handling steps. Use the template to document findings, calculate scores, and highlight opportunities to improve service and satisfaction.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.