Template

Denny's Philippines Service Excellence Audit

by Anne Rhealele Dalmacio, from the Community

10+

Use this Denny's Philippines Servex (Service Excellence) checklist to audit guest welcome, suggestive selling, order taking, FOH/BOH execution, check-backs, dessert and coffee upsell, billing and payment, and farewell. Verify MOD leadership, training records, line checks, uniform and grooming standards, table setup, tools and sanitization, and non-negotiables. Capture photos, note issues, and assign follow-ups to improve speed, consistency, and overall hospitality.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Dennys Philippines Service Excellence Audit
This Service Excellence Audit for Dennys Philippines helps restaurant teams evaluate the full guest journey and front of house standards. It covers warm welcome and seating, menu navigation and suggestive selling, order taking and POS accuracy, service timing for beverages, appetizers, mains and desserts, and proper sequence of service. The checklist prompts check backs, beverage refills, pre bussing and table maintenance, and clear billing and payment procedures. Manager on duty engagement, table visits, issue resolution and supervision are reviewed. It also audits training updates, use of forms and tools, uniform and grooming standards for front and back of house, equipment readiness, table and bar setup, sanitation tools and color coding, and required non negotiables to keep operations consistent and guest focused.
by AR Reyes, from the Community
Downloads: 20+
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Denny's Operations Excellence Audit Checklist
Use this Denny's Operations Excellence Audit to conduct quarterly unit reviews across FOH and BOH. Assess refrigeration temperatures, food storage, station setup, sanitation, line checks, uniforms, grooming, service cycle, bar readiness, training compliance, operations essentials, restroom standards, and repair and maintenance. Capture photos, log findings, and document corrective actions to keep brand standards, safety, and guest experience on track.
by Renzo Icban, from the Community
Downloads: 0
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Restaurant Service Excellence Audit Checklist SERVEX
Use this Fish and Co Service Excellence SERVEX checklist to audit end to end restaurant operations. It covers guest greeting and seating, menu navigation and suggestive selling, order taking, service timing, beverage and sauce setup, table maintenance, dessert and bill presentation, and guest farewell. Manager on duty practices, table visits, complaint handling, and expo checks are included. The template also reviews training updates, front and back of house line checks, bar variance, uniform and grooming standards, equipment and serving gear readiness, sanitation tools, and non negotiables like pre shift, badge use, and bucket systems. Ideal for ensuring consistent guest experience and FOH and BOH performance across shifts.
by Camille Myca Formaran, from the Community
Downloads: 20+
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Template
Denny's Restaurant Operations Audit 2024
Use this quarterly audit to evaluate Denny's restaurant operations across BOH and FOH. Inspect refrigeration temps, food safety and sanitation, station setup, utensils and equipment, uniforms, bar standards, service cycle, MOD duties, training forms, and restroom upkeep. Verify logs, recipe adherence, table service, cleanliness, and compliance with brand standards to drive consistent guest experience and operational excellence.
by Renzo Icban, from the Community
Downloads: 0
Get

Dennys Philippines Service Excellence Audit

This Service Excellence Audit for Dennys Philippines helps restaurant teams evaluate the full guest journey and front of house standards. It covers warm welcome and seating, menu navigation and suggestive selling, order taking and POS accuracy, service timing for beverages, appetizers, mains and desserts, and proper sequence of service. The checklist prompts check backs, beverage refills, pre bussing and table maintenance, and clear billing and payment procedures. Manager on duty engagement, table visits, issue resolution and supervision are reviewed. It also audits training updates, use of forms and tools, uniform and grooming standards for front and back of house, equipment readiness, table and bar setup, sanitation tools and color coding, and required non negotiables to keep operations consistent and guest focused.

by AR Reyes, from the Community

20+

Get

Template

Denny's Operations Excellence Audit Checklist

Use this Denny's Operations Excellence Audit to conduct quarterly unit reviews across FOH and BOH. Assess refrigeration temperatures, food storage, station setup, sanitation, line checks, uniforms, grooming, service cycle, bar readiness, training compliance, operations essentials, restroom standards, and repair and maintenance. Capture photos, log findings, and document corrective actions to keep brand standards, safety, and guest experience on track.

by Renzo Icban, from the Community

Get

Template

Restaurant Service Excellence Audit Checklist SERVEX

Use this Fish and Co Service Excellence SERVEX checklist to audit end to end restaurant operations. It covers guest greeting and seating, menu navigation and suggestive selling, order taking, service timing, beverage and sauce setup, table maintenance, dessert and bill presentation, and guest farewell. Manager on duty practices, table visits, complaint handling, and expo checks are included. The template also reviews training updates, front and back of house line checks, bar variance, uniform and grooming standards, equipment and serving gear readiness, sanitation tools, and non negotiables like pre shift, badge use, and bucket systems. Ideal for ensuring consistent guest experience and FOH and BOH performance across shifts.

by Camille Myca Formaran, from the Community

20+

Get

Template

Denny's Restaurant Operations Audit 2024

Use this quarterly audit to evaluate Denny's restaurant operations across BOH and FOH. Inspect refrigeration temps, food safety and sanitation, station setup, utensils and equipment, uniforms, bar standards, service cycle, MOD duties, training forms, and restroom upkeep. Verify logs, recipe adherence, table service, cleanliness, and compliance with brand standards to drive consistent guest experience and operational excellence.

by Renzo Icban, from the Community

Get

Denny's Philippines Service Excellence Audit

About author

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Dennys Philippines Service Excellence Audit

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