Template

Restaurant Service Excellence Checklist

by Rey Carlo Balcubero, from the Community

20+

Use this SERVEX checklist to evaluate front-of-house and back-of-house performance in a full-service restaurant. It covers arrival and welcome, seating, order taking and suggestive selling, service timing for drinks, appetizers, mains and desserts, table service standards, and guest engagement. Manager-on-duty practices, check-backs, payment and farewell procedures are included. The checklist also reviews bulletin board updates, training materials, grooming and uniform compliance, equipment and table setup, and non-negotiable operational standards.

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Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
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by Rey Carlo Balcubero, from the Community
Downloads: 10+
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Template
HGL Compliance Audit 2022-23
Watami SERVEX is a comprehensive restaurant service excellence checklist for front and back of house teams. It covers guest greeting at the door, server introductions, menu guidance, suggestive selling, order taking and timing, food delivery in proper sequence, Russian service techniques, table maintenance, refills, pre bussing, dessert and after dinner offers, payment handling, and farewell. It also includes uniform and grooming standards for servers, cooks, and managers, bulletin board and line check requirements, manager on duty responsibilities, spot checks for equipment and setup, and non negotiable training and compliance items. Use this template to standardize service and elevate the guest experience.
by Rey Carlo Balcubero, from the Community
Downloads: 10+
Get

Restaurant Service Excellence Checklist

About author

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Dennys Philippines Service Excellence Audit

Restaurant Service Excellence Audit Checklist SERVEX

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You might also like

Dennys Philippines Service Excellence Audit

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