Template

Restaurant Service Excellence Audit Checklist SERVEX

by Camille Myca Formaran, from the Community

20+

Use this Fish and Co Service Excellence SERVEX checklist to audit end to end restaurant operations. It covers guest greeting and seating, menu navigation and suggestive selling, order taking, service timing, beverage and sauce setup, table maintenance, dessert and bill presentation, and guest farewell. Manager on duty practices, table visits, complaint handling, and expo checks are included. The template also reviews training updates, front and back of house line checks, bar variance, uniform and grooming standards, equipment and serving gear readiness, sanitation tools, and non negotiables like pre shift, badge use, and bucket systems. Ideal for ensuring consistent guest experience and FOH and BOH performance across shifts.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Restaurant Service Excellence Checklist
Use this SERVEX checklist to evaluate front-of-house and back-of-house performance in a full-service restaurant. It covers arrival and welcome, seating, order taking and suggestive selling, service timing for drinks, appetizers, mains and desserts, table service standards, and guest engagement. Manager-on-duty practices, check-backs, payment and farewell procedures are included. The checklist also reviews bulletin board updates, training materials, grooming and uniform compliance, equipment and table setup, and non-negotiable operational standards.
by Rey Carlo Balcubero, from the Community
Downloads: 20+
Get
Template
Watami SERVEX Service Excellence Checklist
Watami SERVEX is a comprehensive restaurant service excellence checklist for front and back of house teams. It covers guest greeting at the door, server introductions, menu guidance, suggestive selling, order taking and timing, food delivery in proper sequence, Russian service techniques, table maintenance, refills, pre bussing, dessert and after dinner offers, payment handling, and farewell. It also includes uniform and grooming standards for servers, cooks, and managers, bulletin board and line check requirements, manager on duty responsibilities, spot checks for equipment and setup, and non negotiable training and compliance items. Use this template to standardize service and elevate the guest experience.
by Rey Carlo Balcubero, from the Community
Downloads: 10+
Get
Template
Dennys Philippines Service Excellence Audit
This Service Excellence Audit for Dennys Philippines helps restaurant teams evaluate the full guest journey and front of house standards. It covers warm welcome and seating, menu navigation and suggestive selling, order taking and POS accuracy, service timing for beverages, appetizers, mains and desserts, and proper sequence of service. The checklist prompts check backs, beverage refills, pre bussing and table maintenance, and clear billing and payment procedures. Manager on duty engagement, table visits, issue resolution and supervision are reviewed. It also audits training updates, use of forms and tools, uniform and grooming standards for front and back of house, equipment readiness, table and bar setup, sanitation tools and color coding, and required non negotiables to keep operations consistent and guest focused.
by AR Reyes, from the Community
Downloads: 20+
Get
Template
Restaurant Operations Excellence Audit
Use this SERVEX audit to evaluate end to end restaurant operations. Review FOH and BOH essentials, safety and sanitation, uniforms and grooming, steps of service, bar setup, equipment, and training documentation. Includes checks for table setup, service excellence, MOD duties, restrooms, repair and maintenance, and operations essentials to maintain quality, consistency, and guest satisfaction.
by Jk Agpalo, from the Community
Downloads: 0
Get

Restaurant Service Excellence Audit Checklist SERVEX

About author

You might also like

Restaurant Service Excellence Checklist

Watami SERVEX Service Excellence Checklist

Dennys Philippines Service Excellence Audit

Restaurant Operations Excellence Audit

You might also like

Restaurant Service Excellence Checklist

Watami SERVEX Service Excellence Checklist

Dennys Philippines Service Excellence Audit

Restaurant Operations Excellence Audit