This curbside greeting checklist is designed for hotel bellmen and front-of-house teams at Wailea Beach Resort. It covers guest welcoming etiquette, using names, opening vehicle doors, offering lei, explaining arrival steps, and personalizing interactions. It also guides staff on communicating valet and self-park options with fees, issuing luggage tickets and explaining storage, managing traffic flow, and introducing guests to the Elite Lobby Ambassador. Use it to standardize luxury service language and ensure a smooth arrival experience.
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