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CRST MOD Checklist for Hotel Operations

This CRST MOD checklist supports hotel and resort managers in assessing daily service standards across departments. It covers telephone standards for multiple departments, VIP arrival preparation, guest comments, and detailed room inspections for living areas, bedrooms, bathrooms, kitchens, and balconies. It also reviews food and beverage operations including restaurant breakfast, lunch, dinner, pool bar, room service efficiency, food presentation and quality, and staff grooming. Public areas and staff facilities such as fitness center, kids club, swimming pool, staff locker room, and canteen are included, alongside cleanliness, tidiness, maintenance needs, and incident reporting.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

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Hotel MOD Report Checklist

This Hotel Manager on Duty report checklist supports daily hotel operations and service quality control. It covers front of house checks such as guest key disinfection, mobile check in, and telephone testing, along with system verifications for Opera, key system, Micros, and internet. Finance items include store openings, discrepancy reviews, service recovery approval, and cash spot checks. Human resources sections assess associate face coverings, grooming, locker rooms, departures, and canteen food quality. Engineering reviews utilities, plant room security, pool safety, and water tank levels. Housekeeping covers laundry equipment status, restroom cleanliness and supplies, room inspections, and in room amenities. Banquet and food and beverage areas include outlet cleanliness, dress code, buffet presentation, service observation, and guest feedback. Kitchen checks verify cleanliness and temperatures of fridges, freezers, and equipment across all areas. Security covers parking inspections, equipment readiness, post inspections, defibrillator placement, and personal protective equipment. Recreation and external premises include pool loungers, fitness and spa areas, tennis court, flags, parking, and gardening. The checklist concludes with house status, occupancy and room status, incident reporting, photo evidence, and sign off.

by Djillali ZIGHEM, from the Community

10+

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Hotel Operations Checklist (MOD 2016)

Use this MOD 2016 hotel operations checklist to standardize daily audits across your property. It guides duty managers through arrival, facade, lobby and reception checks, staff grooming and service behaviors, internet and children’s corners, bar and restaurant standards, breakfast service, meeting rooms and conferences, parking, floors and corridors, escape routes and fire safety, staff areas and canteen, as well as wellness/fitness. Bilingual English–Hungarian prompts support consistent brand presentation, cleanliness, maintenance, and guest safety.

by Novotel City, from the Community

20+

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Template

Executive MOD Checklist

Use this Executive MOD Checklist to assess hotel operations across guest arrival, concierge and reception, VIP room inspection, club lounge, public areas and pool, gym, spa, and multiple dining venues including tea lounge, restaurant, in room dining and patisserie. Verify cleanliness, staffing, maintenance, safety, and service standards, including lighting, amenities, replenishment, and colleague behavior. Capture guest engagement notes, follow up actions, and management presence to drive consistent service quality and operational excellence.

by Santosh Sharma, from the Community

10+

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Template

Hilton Nanjing MOD JA Manager on Duty Checklist

This Hilton Nanjing Manager on Duty and Job Assignment checklist supports hotel operations teams in delivering consistent service and standards. It covers exterior and lobby presentation, public areas, guest elevators, luggage storage, staff grooming, guest feedback, and multiple outlets including Strikers Bar, all day dining, Chinese restaurant, Absolute Thai, and executive lounge. It includes in room dining, guest room inspections, banquet and function rooms, fitness center, swimming pool, back of house checks such as laundry, staff canteen, CCTV and staff entrance, and garbage room, plus energy saving settings and staff comments.

by Dicky Leung, from the Community

20+

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Hilton Nanjing Manager on Duty Checklist

This Manager on Duty checklist for Hilton Nanjing supports daily hotel operations. It covers main entrance, lobby, guest elevators, public areas, and guest experience tracking. Food and beverage outlets are included such as the all day dining restaurant, Chinese restaurant, bar, in room dining, and executive lounge. It guides staff attentiveness, grooming, timing, quality, temperature, and presentation. Guest room inspections verify doors, closets, amenities, minibar, workstation, bathroom, and overall cleanliness across multiple rooms. Facilities like swimming pool and fitness center are checked for comfort and safety. Back of house areas include laundry, staff canteen, CCTV and staff entrance, and garbage room, plus energy saving settings and security. The template logs occupancy, arrivals and departures, guest comments, staff feedback, and follow up actions, with bilingual English and Chinese prompts.

by harry ye, from the Community

70+

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Hotel Checklist for Staff and Facilities

Use this comprehensive hotel checklist to evaluate staff training and grooming, entrance and lobby cleanliness, parking and back-of-house areas, restaurant and kitchen hygiene, pool and spa upkeep, guest lifts, and detailed guest room standards. Capture photos, record issues, rate performance, add recommendations, and sign digitally to validate inspections and drive consistent service quality.

by Andrew Ssempijja, from the Community

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CRST MOD Checklist for Hotel Operations

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Hotel Operations Checklist (MOD 2016)

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Hilton Nanjing Manager on Duty Checklist

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Hotel MOD Report Checklist

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