Use this Executive MOD Checklist to assess hotel operations across guest arrival, concierge and reception, VIP room inspection, club lounge, public areas and pool, gym, spa, and multiple dining venues including tea lounge, restaurant, in room dining and patisserie. Verify cleanliness, staffing, maintenance, safety, and service standards, including lighting, amenities, replenishment, and colleague behavior. Capture guest engagement notes, follow up actions, and management presence to drive consistent service quality and operational excellence.
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