This free hotel Manager on Duty report checklist helps supervisors oversee daily operations across guest services and facilities. Capture guest greetings and quality interactions, audit lobby and public areas, verify safety equipment readiness, and evaluate restaurant, in room dining, and club lounge standards. Inspect sample guest rooms for cleanliness, amenities, and maintenance. Confirm telephone etiquette and brand program knowledge, log incidents and actions, and complete a concise shift summary with sign off.
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