Template

Hotel Operations Checklist (MOD 2016)

by Novotel City, from the Community

20+

Use this MOD 2016 hotel operations checklist to standardize daily audits across your property. It guides duty managers through arrival, facade, lobby and reception checks, staff grooming and service behaviors, internet and children’s corners, bar and restaurant standards, breakfast service, meeting rooms and conferences, parking, floors and corridors, escape routes and fire safety, staff areas and canteen, as well as wellness/fitness. Bilingual English–Hungarian prompts support consistent brand presentation, cleanliness, maintenance, and guest safety.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
QHOD Hotel Checklist 2016 Final
An operational hotel audit checklist designed for daily quality checks across the property. Sections cover arrival procedures, facade and entrance, lobby and reception standards, staff grooming and conduct, internet and children corners, bar, restaurant and breakfast service, meeting and conference rooms, floors and corridors, escape routes and fire safety, garage, staff areas including corridors, cloakrooms and canteen, and wellness or fitness. Use it to verify cleanliness, maintenance, signage, guest experience, and safety compliance across all hotel touchpoints.
by Mercure Korona, from the Community
Downloads: 60+
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Template
MOD Hotel Checklist 2018 NBC
Create consistent hotel operations with this Manager on Duty checklist for 2018 NBC. It covers arrival procedures, exterior and entrance standards, lobby and reception cleanliness, temperature, lighting, signage, guest communications, and first aid readiness. It includes staff presentation and behavior, internet corner, childrens corner, bar and restaurant presentation, meeting and conference room setup, corridors and floors, escape routes and fire safety, staff areas and canteen, wellness and fitness facilities, parking flow, and end of shift feedback on VIPs and complaints.
by Novotel City, from the Community
Downloads: 50+
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Template
Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty Operations Checklist
This Hotel Manager on Duty checklist supports daily hotel operations at Aviary Bintaro. It guides the MOD to announce duty status to front office and outlet leaders, complete shift handover, review previous service recovery and close guest issues in person. The checklist covers entrance, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, parking, staff areas, sky bar, playground, pool, kitchens, garbage and generator rooms, ballroom, gardens and signage. It includes random room inspections for facilities, amenities, temperature and cleanliness. Lobby and business center tasks verify music, lighting, scent, internet, furniture condition and queue management, plus service audits. Restaurant checks ensure prompt service and member benefits. Fitness and pool areas are inspected for cleanliness, supplies and equipment readiness. Meeting areas and restrooms are verified for cleanliness, signage accuracy and security. Back of house checks include hallways, lighting, locker rooms, laundry, loading dock, cafeteria, uniform room and service lifts, with coordination with loss prevention and engineering. Conclude with a handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Hotel Operations Checklist (MOD 2016)

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