Template

QHOD Hotel Checklist 2016 Final

by Mercure Korona, from the Community

60+

An operational hotel audit checklist designed for daily quality checks across the property. Sections cover arrival procedures, facade and entrance, lobby and reception standards, staff grooming and conduct, internet and children corners, bar, restaurant and breakfast service, meeting and conference rooms, floors and corridors, escape routes and fire safety, garage, staff areas including corridors, cloakrooms and canteen, and wellness or fitness. Use it to verify cleanliness, maintenance, signage, guest experience, and safety compliance across all hotel touchpoints.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

Template
Hotel Operations Checklist (MOD 2016)
Use this MOD 2016 hotel operations checklist to standardize daily audits across your property. It guides duty managers through arrival, facade, lobby and reception checks, staff grooming and service behaviors, internet and children’s corners, bar and restaurant standards, breakfast service, meeting rooms and conferences, parking, floors and corridors, escape routes and fire safety, staff areas and canteen, as well as wellness/fitness. Bilingual English–Hungarian prompts support consistent brand presentation, cleanliness, maintenance, and guest safety.
by Novotel City, from the Community
Downloads: 20+
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Template
MOD Hotel Checklist 2018 NBC
Create consistent hotel operations with this Manager on Duty checklist for 2018 NBC. It covers arrival procedures, exterior and entrance standards, lobby and reception cleanliness, temperature, lighting, signage, guest communications, and first aid readiness. It includes staff presentation and behavior, internet corner, childrens corner, bar and restaurant presentation, meeting and conference room setup, corridors and floors, escape routes and fire safety, staff areas and canteen, wellness and fitness facilities, parking flow, and end of shift feedback on VIPs and complaints.
by Novotel City, from the Community
Downloads: 50+
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Template
Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
Downloads: 100+
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Template
Hotel Visit Operations Checklist
Comprehensive hotel visit operations checklist covering arrival signage and exterior areas, lobby and public spaces, elevators and corridors, guest rooms across floors, housekeeping rooms, minibar and coffee corner, and restaurant standards. Includes staff grooming and service, check-in and phone handling, kitchen and back-of-house checks, and office and store reviews. Verifies key compliance documents such as hotel and manager licenses, employment contracts, immigration and tax records, and hazardous business permits. Reviews safety equipment, pest control, preventive maintenance, evacuation plans, key control, room reconciliation, and stock controls.
by Hm Buriram, from the Community
Downloads: 10+
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QHOD Hotel Checklist 2016 Final

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