Template

Hotel Visit Operations Checklist

by Hm Buriram, from the Community

10+

Comprehensive hotel visit operations checklist covering arrival signage and exterior areas, lobby and public spaces, elevators and corridors, guest rooms across floors, housekeeping rooms, minibar and coffee corner, and restaurant standards. Includes staff grooming and service, check-in and phone handling, kitchen and back-of-house checks, and office and store reviews. Verifies key compliance documents such as hotel and manager licenses, employment contracts, immigration and tax records, and hazardous business permits. Reviews safety equipment, pest control, preventive maintenance, evacuation plans, key control, room reconciliation, and stock controls.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Visit Inspection Checklist (EHI-OM)
This hotel visit inspection checklist supports hotel operations audits across arrival areas and exterior signage, lobby, front desk, coffee corner and minibar, public restrooms, CCTV, elevators, corridors, and guest rooms. It also covers housekeeping rooms and equipment, rooftop and plant rooms, restaurant cleanliness and service, and back-of-house offices and stores. Compliance items include hotel and manager licenses, VAT registration, hazardous business permits, immigration reports, tariff and liability displays, key control, room reconciliation, preventive maintenance, pest control, and stock records. Suitable for Hop Inn Hotel Thailand and general hotel operations.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Template
Hotel Operations Visit Checklist
A structured hotel operations visit checklist for Hop Inn Thailand properties. Covers arrival areas and signage, landscaping, parking, drainage, and exterior condition; front office, greeting and grooming standards, check-in and check-out efficiency, phone handling; minibar and coffee corner; lobby, elevators, corridors, stairwells, and public restrooms; guest rooms and housekeeping; maintenance rooms and lift control; restaurant hygiene and service; office and stores; employee documentation; licenses and compliance (hotel and manager licenses, PP20, immigration reports); front-desk tariffs, payments and reporting; key control, room reconciliation, preventive maintenance and room re-do, pest control; fire evacuation planning; local taxes and signage tax; stock cards, PR and PO; and final comments.
by Hm Buriram, from the Community
Downloads: 10+
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Template
AM Hotel Visit Checklist for Operations Audit
Use this AM hotel visit checklist to audit daily hotel operations. Review exterior areas and signage, parking and drainage, building condition, trash and utility rooms, laundry and chemical storage, gas station, front desk and lobby, minibar and coffee service, guest corridors and pantries, lift control room and rooftop, and restaurant zones where applicable. Assess housekeeping and guest rooms by floor, kitchen equipment and cleanliness, office and main store, and staff facilities. Verify documentation such as employment contracts storage, hotel and manager licenses, tax registration, hazardous business license, and immigration reports. Check tariff rate and liability display, no show and outstanding balance controls, key and master key security, room reconciliation, preventive maintenance, room re do, pest control, and stock and purchasing records, then record comments.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Template
HI AM OM Hotel Brand Standard Checklist
This hotel brand standard checklist supports consistent operations and guest experience across properties. It covers exterior areas and hotel signage, lobby readiness, front desk presentation, staff grooming and service, minibar and coffee corner, lobby restrooms, CCTV and lobby TV, and comprehensive guest room checks by floor. It includes WiFi speed tests, bathrooms, balconies, pantry and housekeeping rooms, fire safety and emergency equipment, elevators and control rooms, water tanks and rooftop, and restaurant standards including kitchen, food presentation, and service. Back of house areas such as HM office, main store, maintenance room, and staff accommodation are also included.
by Cho Singhakarnkul, from the Community
Downloads: 0
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Hotel Visit Operations Checklist

About author

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Hotel Visit Inspection Checklist (EHI-OM)

Hotel Operations Visit Checklist

AM Hotel Visit Checklist for Operations Audit

HI AM OM Hotel Brand Standard Checklist

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Hotel Visit Inspection Checklist (EHI-OM)

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HI AM OM Hotel Brand Standard Checklist