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Hilton Nanjing Manager on Duty Checklist

by harry ye, from the Community

Downloads: 70+
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This Manager on Duty checklist for Hilton Nanjing supports daily hotel operations. It covers main entrance, lobby, guest elevators, public areas, and guest experience tracking. Food and beverage outlets are included such as the all day dining restaurant, Chinese restaurant, bar, in room dining, and executive lounge. It guides staff attentiveness, grooming, timing, quality, temperature, and presentation. Guest room inspections verify doors, closets, amenities, minibar, workstation, bathroom, and overall cleanliness across multiple rooms. Facilities like swimming pool and fitness center are checked for comfort and safety. Back of house areas include laundry, staff canteen, CCTV and staff entrance, and garbage room, plus energy saving settings and security. The template logs occupancy, arrivals and departures, guest comments, staff feedback, and follow up actions, with bilingual English and Chinese prompts.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.