Ten Best Process Documentation Software of 2025

Why Use SafetyCulture?

SafetyCulture is a process documentation software used across multiple industries to help professionals with their business processes and project management. With this tool, managers and professionals from all fields can create process documentation files and track their processes as they go about their work. Being a cloud-based and web-based platform, everything that happens on SafetyCulture is then immediately saved and stored in the cloud in real-time. This allows for an easy, streamlined way to access, edit, and refer back to one’s documents, even after much time has passed.

Features:

• Record processes and document them in the form of digital checklists, forms, and reports that can be easily accessed on both mobile and desktop platforms.
• Share problems, noncompliance with processes, or other things of concern found during an inspection by raising Issues, assigning Actions to a specific team or member, and providing a Heads Up.
• Integrate sensor readings and asset monitoring devices into the platform for seamless documentation of different workplaces, environments, equipment, and tools.
• Connect to popular business software such as Tableau, PowerBI, Sharepoint, Microsoft Outlook, Gmail, and more.
• Generate analytical reports to view data at a glance and look for points of improvement in existing processes.

Why Use ProcessMaker?

ProcessMaker is an open-source process documentation software that is also often used for the automation of business processes. This software documents processes through the data entered by its users and automates it as directed, ensuring all tasks are completed and instructions are followed.

Features:

• Drag-and-drop process documentation visualizer to easily create flowcharts symbolizing certain processes and steps
• Accept or reject decisions related to processes from one’s emails
• Use their Business Activity Monitoring (BAM) feature to alert staff and stakeholders in real-time when certain business processes are met without needing reports or charts

Why Use Lucidchart?

Lucidchart is a process documentation software focused on visualizing processes to make them more understandable. This software is best used by those who want a visual representation of their business processes.

Features:

• Each individual element on a graph, diagram, or flowchart can be commented on
• Cloud-based system assures users of no file being lost and that all changes are saved in real-time
• Files can be downloaded in different formats such as PDF, PNG, and JPEG

Why Use Evernote?

Evernote is a note-taking and storage software that many businesses use as a process documentation software. Team managers can create and track their workflows in Evernote through its workspaces, where members can note and share their active projects, tasks, calendars, and process pipelines.

Features:

• Assign different tasks to employees through the software and track their progress
• Scan printed documents to turn them into digital notes and store them in the cloud
• Search for text in documents and handwritten notes

Why Use Hightail?

Hightail is a document management and process documentation software targeted toward creative businesses. Hightail offers a platform where changes and processes can be easily tracked and documented by collecting the annotations and versions created from edits in one place. The conversations made by the assigned people or reviewers per task or element of a project can also be saved to aid the process documentation process and give context to specific steps.

Features:

• Send large files in and out of the organization
• View all project discussions, tasks, and deadlines in one place
• Sync creative projects with an Adobe plugin for faster reviews

Why Use Confluence?

Confluence is an online workplace and process documentation software that business owners and team managers can use to share information with their employees. With Confluence, teams can collaborate on different pages and projects, helping one another keep track of their team and individual business processes.

Features:

• Multiple organized spaces to help sort different projects and documents possible
• Templates and layouts available for use to better organize pages
• Accepts integrations with Jira, Google Drive, Notion, and more

Why Use Microsoft Word?

Microsoft Word is an all-around document creating, sharing, processing, and managing software that can be used for a wide array of purposes. It is known as a basic process documentation software as it has all the necessary to list down processes, visualize them, and keep track of their progress.

Features:

• Documents can be exported in DOCX and PDF formats
• Elements such as shapes, images, and 3D models can be inserted into documents
• Language translation available in documents

Why Use Document360?

Document360 is a knowledge base and process documentation software focused on sharing processes among business owners, their staff, and customers. Through this software, users can create portals, spaces, and sites where businesses and teams can store and consolidate all their tasks, processes, and goals to manage them better and share them around.

Features:

• Artificial Intelligence (AI)-powered search engine which indexes all content in real-time
• Built-in markdown editor for creating pages and organizing content
• Performance chart to show which articles and documents get the most traffic and reactions

Why Use Gluu?

Gluu is a business process management and process documentation software for managing multiple tasks, projects, and goals. This software helps businesses understand their tasks and manage their process documentation through its organizational and task flow maps, dashboards, and feedback system.

Features:

• Use the process designer for maps’ labels and roles to clarify responsibilities
• Insert videos and photos on process documents to ensure staff know how to carry out certain tasks properly
• Manage multiple processes and their steps with different processing architects

Why Use Miro?

Miro is an online whiteboard that can be used to collect ideas and sort them among groups of people. This works much like a process documentation software in how it can be used to help create or improve processes through collaboration.

Features:

• Infinite canvas to conduct extensive process analyses
• Templates are available to better structure whiteboards depending on the use case
• Handwritten sticky notes can be digitized and added to a whiteboard