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Certificación GQ Postventa

by Stefanny Chavarria, from the Community

Downloads: 10+
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Plantilla integral para la Certificación GQ Postventa en concesionarios y talleres automotrices. Cubre el ciclo completo del servicio: agendamiento de citas, recepción de vehículos, control de operaciones, mantenimiento, gestión de clientes, KPIs y productividad, control de calidad, lavado, entrega, seguimiento y garantías. Incluye prácticas de mercadeo, lineamientos de instalaciones, seguridad ocupacional y 5S. Diseñada para estandarizar procesos, mejorar la experiencia del cliente y elevar la eficiencia operativa con guías claras, listas de verificación y requisitos documentales.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.