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Checklist de Auditoría de Postventa Automotriz

by Julian Nieves, from the Community

Downloads: 10+
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Esta plantilla de auditoría de postventa automotriz evalúa todo el ciclo de servicio en concesionarios y talleres: recepción telefónica y de clientes, asignación de turnos, uso de protecciones, presupuestos y plazos, seguimiento de trabajos, control de calidad, entrega del vehículo y llamado posentrega. Incluye verificación de repuestos, señalética, accesorios, inventario y EPP, además de herramientas como ICM, Dialogys y CLIP. Úsala para estandarizar procesos, medir productividad, cumplir normativas de marca y mejorar la experiencia del cliente.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.