Check List Diario de Postventa AUTOSUR S.A.
by Julian Nieves, from the Community
Checklist diario de postventa diseñado para concesionarios y talleres Renault. Incluye verificación de atención telefónica (mystery call), gestión de agenda de turnos, uniformes e identificación del personal, recorrido del cliente y señalética, condiciones de la recepción, completitud de la orden de reparación con precios y plazos, uso de protecciones en el vehículo, tablero vivo de carga de trabajos, orden y limpieza de puestos, control de calidad y certificados, gestión de repuestos, garantías y accesorios, llamados de seguimiento a 48 horas, realización de reuniones PEC diarias e indicadores clave como NPS y tablero de KPIs.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.