Checklist Lean Management Postventa Concesionario
by Nadia Espejo, from the Community
Lista de verificación para implementar Lean Management en áreas de posventa de concesionarios. Cubre cierre de ciclo de O.S, agenda y recupero, campañas de recall, chequeos de recepción y taller, orden y limpieza, prepicking y gestión de repuestos, CRM y seguimiento postservicio, garantías, PDI, control de calidad y Kaizen diario. Ayuda a estandarizar procesos, reducir demoras, mejorar la satisfacción del cliente y elevar la eficiencia operativa del taller y la sala de clientes.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
