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CIF Checklist for Telecom Retail Quality Control

by Owen Hardin, from the Community

Downloads: 20+
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Use this CIF checklist to quality check telecom retail connections and upgrades. Verify the Customer Verification Sheet, ensure chip and pin validation with the 89p test sale and refund, confirm Beanstore receipts and a minimum 5 minute gap before the final sale, check that the CIF is signed and all boxes are ticked, capture business self certification where required, attach the RAP sheet, record how many lines the customer passed for, and print a home broadband line check. Ideal for store teams and auditors improving compliance and fraud prevention.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.